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Mike Walsh's WSS and more - Are Virus Checkers for SharePoint servers worth it ?
 
 Tuesday, May 15, 2007

The answer I guess is "It depends".

A customer that isn't running a SharePoint virus checker on his internal WSS 2.0 servers - but where every client supposedly has it's own virus checker software - was struck for the first time in about two production years by a single document containing a virus that had been uploaded to a document library.

SharePoint of course was blamed even though SharePoint was only acting as a storage location for the document and thus naturally the problem had nothing whatsoever to do with SharePoint really.

However to avoid this kind of thing in future I was asked to look at virus checkers for WSS 2.0 and that leads me to the question in the Subject line.

At tens of thousands of dollars for the number of potential users that that client has (pricing is always per seat), is it really worth it to pay just to avoid people blaming SharePoint for something that has nothing to do with it?

In this case it was annoying that in order to check this out (i.e. see for myself) I had to try to open that document only to see my own (client) virus checker grab it and thus I later needed to delete my IE temporary files to get rid of it. But is saving my annoyance worth more than a few dollars ...

My gut feeling is that it isn't and that Virus Checkers on uploads should be used mainly for sites that are open to the Internet and the potentially nasty people who are out there. But then I always was tight-fisted.

P.S. A report has come in that some versions of the client virus checker software are not saying this document is infected. So now we know how the document got created at least. Not that it helps with the above question.

P.P.S. Pricing isn't always per seat. The same company (at least that one, maybe the others, I haven't got the prices back yet) that only has per seat prices listed on its web site also in fact has server-based prices. These are somewhat less than the tens of thousands of dollars I mentioned above.
5/15/2007 11:14:32 AM (FLE Standard Time, UTC+02:00)  #    Comments [1]   Other Computer | SharePoint  | 
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5/15/2007 10:05:14 PM (FLE Standard Time, UTC+02:00)
In the process of upgrading our WSS v2 intranet to WSS v3 our Server AV tripped on 3 Word docs during the initial Search crawl.
This is analagous to running a full scan on your file server from time to time.
An infected document saved before an applicable AV signature is developed will not be detected until the server is fully scanned, or in our instance, when the server is crawled.
What happened here is that the FE server AV triggered on the document in memory and the actual document is still in the back end database unindexed.
Kind of annoying, but we know that a client machine will detect the virus as well if anyone accesses it.
I doubt we will purchase the add on, but as the Sharepoint document store grows, this may change.
We run AV on our file server, why not Sharepoint?
What would be most desireabble would be a single solution that protected the server, it's file system AND Sharepoint.
David McKenzie
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